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TERMS & CONDITIONS

(Mike & Liz Hairpieces)

If you have any suggestions or comments, please email us mike.liz@mweb.co.za.

Mike and Liz Hairpieces
PO Box 44382
Linden, Johannesburg, 2195
South Africa

Phone: (011) 782 3907
Email: mike.liz@mweb.co.za
VAT Number: 4030118329

Mike and Liz Hairpieces is owned and managed by Mike and Liz Hairpieces. Your use of the mikeandliz.co.za web site (the “Site”) is governed by these terms and conditions. By using this Site and by doing business with mikeandliz.co.za, including, but not limited to, e-mail, fax and telephone orders, you agree to these Terms and Conditions.

It is in your interests to read these Terms and Conditions and make sure that you understand them, so please read the following information carefully. If you do not agree to these terms and conditions, do not use this Site or submit any orders for products or services from mikeandliz.co.za. Submitting an order or using this Site in anyway constitutes acceptance of these Terms and Conditions.

Please note these Terms and Conditions may be changed from time to time by mikeandliz.co.za. It is your responsibility as a user to periodically return to this page and review the Terms and Conditions. Amendments made to these Terms and Conditions will take effect on the day that they are posted on the Site. The use of the mikeandliz.co.za website after amendments have been made to the Terms and Conditions will constitute agreement to the amendments.

USE OF THIS SITE

You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. ‘Deep-linking’, ’embedding’ or using analogous technology is strictly prohibited. Unauthorised use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries, please contact us before making any purchase for any service through this website.

The content, trademarks and data on the mikeandliz.co.za website, including but not limited to, text, graphics, icons, hyperlinks, software, databases, private information, designs, images and agreements are the property of mikeandliz.co.za and / or its suppliers and / or its subsidiaries and are protected by local and international legislation and treaties. Copyright © exists on all content on the mikeandliz.co.za website. To obtain permissions for commercial use of any content on this site please contact mikeandliz.co.za. Users may view and print content from this site for private purposes only.

mikeandliz.co.za reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion for any reason. Where an order is paid for and it is cancelled by us for whatever reason a full refund will be paid.

If you believe this Site or our staff members are not following our stated terms and conditions, please contact Mike.Liz@mweb.co.za

Disclaimer of Warranty

The contents of this site are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.

The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in these contents.

The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.

The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

Our Rights

We reserve the right to:

  1. Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
  2. Change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
  3. We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

Cookie/Tracking Technology

The website may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customise the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Third Party Links

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentation or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

Availability of Products

When browsing our website most products will become an enquiry. This allows us to check them for you and if the item is out of stock we will suggest an alternative colour or style.

If we have stock available, orders will be sent the following day, providing proof of payment has been received. If out of stock, please allow 14 days plus delivery time.

PostNet & Handling

Mike and Liz Hairpieces offer shipping via PostNet to your door or your nearest PostNet.

Shipping costs are for your account.

All items on our website are shipped from our Salon in Linden, Johannesburg, South Africa.

If the product is available ex stock your order should take between 2 and 5 working days to be delivered after payment has been confirmed.

We stock most of the popular styles and colours but are unfortunately unable to carry stock of all the items. Some items need to be ordered from overseas.

Non-Deliverable Parcels

Sometimes packages are returned to us undeliverable. Should this happen we will make every attempt to contact you.

Incorrect Prices

Mike and Liz Hairpieces makes every effort to ensure that the content and data displayed on our website is 100% accurate. If a product has been priced incorrectly and the customer is unwilling to pay the correct price, then we reserve the right to cancel the order and refund the customer the full amount paid by them.

Delivery and Delivery Costs

Delivery of your order will be made as soon as payment has been confirmed. Stock items will be delivered between 2 and 5 working days. Should you require an item which is out of stock we will order it for you, once payment has been confirmed.

PostNet requires that each and every delivery be signed for as proof of delivery and the onus of ownership then passes to you.

Please make sure that you provide us with the correct delivery address. Should you require a door to door delivery please ensure that somebody is there to receive the parcel. PostNet will not deliver to a Post Office Box Number. mikeandliz.co.za cannot be held responsible for delays or losses of any sort where we deliver to an address provided in error. mikeandliz.co.za will not incur any additional costs on deliveries.

Damages or delays resulting from riots, terrorist activities, embargo and Acts of God will not be the responsibility of Mike and Liz Hairpieces.

Upon delivery of the goods you must inspect them carefully. If your parcel has been damaged or opened do not accept it from the courier. If any of the goods do not match the description or appear to be damaged, do not use the goods. Please contact Mike and Liz by e-mail and inform us of the problem within 10 days of delivery of the goods. We will not entertain any other disputes after a 10 day period.

All transactions will be processed in South African Rands (ZAR). Value Added Tax (VAT) at a rate of 15% has been included on all prices shown on the site.

mikeandliz.co.za charges a shipping fee of R160.00 to anywhere in South Africa. mikeandliz.co.za charges a shipping fee of R100.00 to any PostNet in South Africa.

Prices are subject to change without prior notice.

Out of Stock Items

Although we stock an extensive range of Brands at Mike and Liz Hairpieces we are unfortunately not able to carry all the styles and colours available.

If the item is out of stock, we will place a back-order for it with our overseas suppliers and notify you via email of the delay. You can then decide whether to wait for that item or whether you would like to choose something else.

Should you require an update on a Back Order please email info@mikeandliz.co.za or contact us telephonically.

Contact Us

If you need to contact us, please email us at info@mikeandliz.co.za, or you can call us on (011) 782 3907 (International 27 (011) 782 3907 or 087-150-2799 or write to us at:
PO BOX 44382, Linden, Johannesburg, 2104 South Africa.

Returns Policy

Returns will not be accepted unless preauthorised by Mike and Liz Hairpieces. We will authorise the return only after we have evaluated the reason for the return.

If there is a factory defect or incorrectly shipped item due to our error, a full exchange or credit will be applied directly to your account.

Requests to return any item must be made within 10 working days. Returned goods must be in the original condition. “Original condition” is defined by Mike and Liz as not having been altered and must be complete with hang tag and label.

Exchanges are processed within 5 days of receipt, depending on whether we have stock. You are responsible for the cost of returning the goods to us as well as for the cost of sending the new items to you. The new items will not be shipped until the postage has been paid.

Should you wish to cancel your purchase you will be liable for a restocking fee of 10%. You must advise us in writing of your cancellation within 10 working days.

Discontinued/sale items are not refundable and cannot be returned or exchanged.

We are not responsible for lost returned packages.

Payment Terms

Mike and Liz accept payment by Visa, Mastercard, Diners, Amex, EFT and COD.

Unfortunately we do not accept cheque payments.

Payments made by EFT need to be cleared first by our bank.

Your order will only be dispatched after the funds have been cleared. This takes between 1 and 2 days.

All goods remain the property of mikeandliz.co.za until paid for in full.

Our bank details:
Bank: ABSA BANK
Account Name: MJ DASHWOOD T/A Mike and Liz Hairpieces
Account Number: 120 23 9023
Branch Number: 632005

Updating of these Terms and Conditions

We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Recommendations by Our Sales Staff

All recommendations are based on the images provided. Please note that filtered/old/poor quality images will affect the recommendation given. All recommendations, while given utmost consideration, are opinion-based and cannot be guaranteed.

Consent

I understand that all the designs and trademarks are registered to mikeandliz.co.za and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by mikeandliz.co.za for any civil action or any legal action deemed necessary against me.

Contact Details

Email: Mike.Liz@mweb.co.za
Tel: 011 782 3907